Leasehold service charge disputes

Leasehold service charge disputes

Service charge demands, whether for routine services and maintenance or for major works, are often unclear and include what appear to be excessive amounts. Under the law, service charges have to be reasonable in amount for what is provided, and have to be for items that are payable under the lease. If they are not, leaseholders can dispute the charges in the First Tier Tribunal.

Are service charges unreasonable or for items not In the lease?

For a service charge to be unreasonable in amount, it has to be outside the reasonable range of costs for the service or works involved, or the service or works are of a poor standard that don’t justify the amount.

Sometimes, a charge might be unreasonable because the works needed are more extensive than the should have been because the landlord failed to carry out repairs when they should have done.

A service charge is not payable under the lease if it is charged for something that is not specified in the lease.

Why should Anthony Gold Solicitors handle my service charge issue?

At Anthony Gold Solicitors, we have extensive experience of successfully disputing service and works charges. Where there is a group of leaseholders bringing a dispute, we can advise and act in Tribunal proceedings.

Because the Tribunal is a ‘no costs’ jurisdiction, leaseholders will not recover their legal costs in a Tribunal application, even if successful. In order for it to make sense for leaseholders to pay legal costs, we can only act for groups of leaseholders, so that the costs are shared and much lower for each leaseholder.

We cannot offer legal aid or ‘no win no fee’ funding in these cases.

Experience in group claims

We are skilled in managing large-scale defect cases affecting multiple tenants and leaseholders, such as those involving blocks of flats or entire housing developments. We know how to handle collective claims to get the best results for all residents involved. Learn more about our group claim services.

Client-centric approach

We tailor our services to meet each client’s specific needs. We know that service charge disputes can affect every aspect of your life, from your health to your peace of mind, which is why we work closely with you to provide a clear and effective plan of action. Our goal is always to secure prompt repairs and compensation for the hardship caused.

Words from our clients

Anthony Gold acted for us in pursuing a substantial sum owed to us arising from a property management dispute in terms of service charge arrears. Ultimately they helped us to reach a positive conclusion whereby we recouped 90% of the amount we were owed.

Housing and Property Disputes Client

I understand how challenging it was to negotiate the complicated dispute between the landlord and tenant, and I’m glad this matter has been resolved satisfactorily. I will certainly be in touch for similar matters and legal advice on those issues

Housing and Property Disputes Client

Anthony Gold Solicitors helped me deal with a protracted housing issue between myself as a leasehold-homeowner and my landlord. My solicitor clearly explained each stage of the process and worked closely with me to negotiate on my behalf. I achieved a great outcome so I am very happy with the service.

Housing and Property Disputes Client

Contact us

If you’re a leaseholder facing a dispute over service charges, our experienced housing and property law solicitors can help. Whether you’re challenging excessive fees, unclear charges, or poor service from your freeholder or managing agent, we can provide expert legal support. Contact us today on 020 7940 4060 or email mail@anthonygold.co.uk, and our team will be ready to assist you.

Speak to our team

Service Charge Disputes:
Frequently Asked Questions

How can I prove housing disrepair against my landlord?

To prove housing disrepair, it’s important to gather solid evidence. Photos and videos of the damage are key, and in some cases, a professional inspection may be needed to assess the condition of the property. Landlords often arrange their own inspections after being notified, but if the issue is disputed, our team at Anthony Gold Solicitors can guide you on gathering the right evidence and demonstrating the seriousness of the problem.

How long does it take to resolve a housing disrepair claim?

The duration of a housing disrepair claim varies. If a settlement is negotiated, it can be resolved relatively quickly. However, if court proceedings are necessary, the process may take several months or longer. At Anthony Gold Solicitors, we strive to reach a resolution as swiftly as possible while ensuring your rights are fully protected.

How much compensation can you get from a housing disrepair claim?

The compensation you receive from a housing disrepair claim typically depends on the severity of the issue and is often calculated as a percentage of the rent paid during the time you were affected. You may also be able to claim for losses, such as damaged belongings or costs you’ve incurred trying to address the disrepairs yourself. At Anthony Gold Solicitors, we will discuss potential compensation with you from the start, so you have a clear and realistic understanding of what to expect.

How can a landlord resolve a dispute with their tenant over repairs?

Disputes over repairs can be stressful, but they can often be resolved through negotiation. As a landlord, it’s important to respond to tenant concerns promptly and to ensure all repairs are made according to your legal obligations. At Anthony Gold, we assist landlords in reaching agreements with tenants, offering mediation services or negotiating settlements that avoid lengthy disputes or court proceedings.